Head of Multimedia

Job Description

Job Identification (Reference Number): 146019
Position Title: Head of Multimedia
Duty Station City: Geneva
Grade: P-4
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 11 August 2025

Introduction:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. External female candidates:

3. Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

IOM’s Department Media and Communications Unit (DMC) is comprised of experienced communications professionals based in Geneva and Manila.

The team provides advice and support on media and public information issues to IOM Headquarters and missions worldwide. It is responsible for direct media relations with UN-accredited Geneva press corps and others, administers IOM’s global social media accounts and website, and manages content submitted from around the world to be published on those global platforms, oversees institutional branding, and initiates and manages global information campaigns. DMC produces a wide range of print and audio-visual materials for a variety of audiences to enhance understanding about IOM’s work and its position as the leading UN agency in the field of migration, and to advocate on behalf of the rights of migrants worldwide.

Under the overall supervision of the Director of DMC and direct supervision of the Deputy Director of DMC, the Head of the Multimedia will be responsible and accountable for the formulation, management, and implementation of creative communication strategies to promote IOM and raise awareness of migration in the media and among the general public.

Responsibilities

1. Manage, provide strategic advice and expertise, and supervise the graphic design and branding, the multimedia teams, and project managers in the strategic development of messaging and content.

2. Oversee and approve suitable graphic design (social media card, infographics, etc.) and AV products designed and produced to support the institutional visibility and media engagement efforts of the newsroom.

3. Review, edit, revise, and approve content developed by the creative teams, ensuring that deliverables address marketing goals and challenges effectively.

4. Plan, lead, and oversee the production of fresh, innovative work that translates complex ideas into compelling graphic and digital experiences for a variety of audiences.

5. Commission, script, produce, and direct video clips of the Senior Management Team for broadcast at IOM and other events worldwide and web posting.

6. Coordinate creative content development output with headquarters (HQs) departments, including the development of promotional materials.

7. Provide expert technical advice, training, and assistance to field missions in the development of graphic and audio-visual materials.

8. Perform such other duties as may be assigned.

Qualifications

Education:

• Master's degree in Communications, Journalism, Public Relations, Marketing, International Relations, or a related field from an accredited academic institution with seven years of relevant professional experience in communications, donor relations, or private sector engagement; or,
• University degree in the above fields with nine years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

• Experience in corporate brand management and graphic design elements;
• Experience in content creation, including writing and editing for digital media, website content, and social media platforms;
• Experience in strategic communications and donor engagement strategies; and,
• Experience working with private sector stakeholders, businesses, or philanthropies in supporting humanitarian or development initiatives is an advantage.

Skills:

• Fluency in video, photography, and graphic design software, such as Final Cut Pro, Adobe Premiere, Adobe After Effects and Adobe Illustrator, Photoshop and InDesign;
• Excellent oral and visual communication skills, with an ability to explain complex matters in an informative, inspiring and motivational way;
• Good understanding of communication campaigns and tools, including engaging audiences via social media and other digital channels;
• Ability to transmit information and guidance to team members in a clear and strategic manner;
• Work strategically to reach the Unit’s goals and improve its outputs quality and reach; and,
• Ability to assume responsibility for own tasks and delegated work, ensuring its timely delivery.

Languages:

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies:

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies