Entry-Level Speech Transcriptionist

About the role

As an Entry-Level Speech Transcriptionist on our consumer voice team, you’ll convert spoken audio from consumer voice interactions into accurate, time-stamped text. You will help improve voice models and product quality by producing clean transcripts, flagging audio issues, and following transcription and annotation guidelines.

Key responsibilities

• Transcribe short consumer voice recordings accurately and verbatim or clean-read per project rules.
• Add timestamps and speaker labels when required.
• Apply company transcription guidelines consistently (punctuation, filler words, non-speech sounds).
• Flag low-quality audio, sensitive content, and potential PII according to protocol.
• Review and edit transcriptions from automated systems for accuracy.
• Meet daily productivity and quality targets.
• Provide constructive feedback to the QA team and participate in calibration sessions.

Required qualifications

• Excellent command of English (speaking, listening, and grammar).
• Typing speed of at least 50 WPM with high accuracy.
• Strong attention to detail and ability to follow written guidelines.
• Comfortable listening to varied accents, background noise, and informal speech.
• Reliable internet connection (minimum 50 Mbps recommended) and a quiet workspace.
• Ability to commit to scheduled shifts and meet deadlines.

Preferred qualifications

• Prior experience with transcription, captioning, or data annotation.
• Familiarity with transcription tools (e.g., oTranscribe, Express Scribe) or browser-based platforms.
• Basic understanding of privacy protocols and handling sensitive content.
• Experience tagging speaker turns and time-coding audio.

Training & development

• Paid onboarding with transcription standards, tooling, and QA procedures.
• Ongoing feedback, calibration sessions, and opportunities to move into QA, annotation lead, or conversational analyst roles.

Performance metrics

• Accuracy rate target: ≥ 95% (per project standard).
• Productivity target: X minutes of audio transcribed per hour (set per project).
• On-time completion and guideline adherence.

How to apply

Submit a resume and a brief cover note describing any transcription/annotation experience.