Job Overview
Employment type
National
Experience
0 to 3 Years
Salary
Not specified
Deadline
31-May-2026
Location
Coimbatore, Tamil Nadu, India
Required Skill Set
Engineering - Hardware & Networks
IT & Information Security
Information and Communications Technology
Job Description
We are looking for a Desktop Support Engineer responsible for providing technical support, troubleshooting hardware/software issues, and maintaining IT systems for end users. The candidate should have basic networking knowledge, operating system troubleshooting skills, and good communication abilities.
Key Responsibilities
- Install, configure, and troubleshoot desktops, laptops, printers, and scanners.
- Provide support for Windows OS, MS Office, Outlook, and basic applications.
- Troubleshoot hardware issues such as RAM, HDD/SSD, motherboard, SMPS, etc.
- Configure and troubleshoot network connectivity issues (LAN/Wi-Fi).
- Install and configure antivirus and software updates.
- Handle user complaints through calls, emails, or ticketing systems.
- Support remote users using remote desktop tools.
- Manage user accounts, password reset, and email configuration.
- Coordinate with vendors for hardware replacement and warranty support.
- Maintain IT asset inventory and daily service reports.
- Ensure timely closure of assigned support tickets.
Required Skills
- Knowledge of Windows 10/11 installation & troubleshooting
- Basic Networking (IP, DNS, LAN, Wi-Fi)
- Hardware troubleshooting knowledge
- MS Office & Outlook support
- Printer installation and troubleshooting
- Remote support tools knowledge
- Good communication and problem-solving skills