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Job Overview
Employment type
National
Experience
0 to 3 Years
Salary
Not specified
Deadline
31-Aug-2025
Location
Mumbai, India
Required Skill Set
Other
Job Description
Job Title: Customer Service Executive
Company: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710
Work Type: Onsite (Work from Office)
Industry: BPO
Job Type: Full-Time
Shift Timing: Rotational Day Shifts
- 08:00 AM – 05:00 PM
- 09:00 AM – 06:00 PM
- 10:00 AM – 07:00 PM
- 11:00 AM – 08:00 PM
Interview Mode: Face-to-Face
Interview Time: 11:00 AM – 05:00 PM
Work Days: Monday to Saturday
Weekly Off: Rotational
Job Description:
Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.
Key Responsibilities:
- Handle inbound calls from customers and resolve queries efficiently.
- Ensure customer satisfaction through effective communication.
- Maintain call records and adhere to process compliance.
Eligibility Criteria:
- Education: Minimum 12th Pass or Graduate.
- Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.