customer care associate

Roles & Responsibilities :
Responsible for taking calls with customers and understanding their queries and concerns.
Ensuring customer queries and concerns are resolved on time
Need to maintain less than 8% shrinkage on MTD (Month till date)
Need to be flexible in case of volume increases to support the callings.
Exp: 0 – 2 yrs

Languages to be known :  Hindi+ english+  Telugu 
             
Education : PUC And Above 
Shift Timings: 9 AM to 6 PM
Working Days: 6 days in a week (Mon – Sat)
Salary package: 18K to 20K (net take home salary) + ESI+ PF 
Location :HSR Layout 5th Sector , Bengaluru, Karnataka 560029